4.4/5

347 Ratings

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Ellen Tepsick
Ellen Tepsick via Google

Excellent company with exceptional employees. I couldn’t say enough about how well we were treated from start to finish. Our washer would not spin out and Alex came quickly and assessed the situation. He came back with the parts the next day. We would totally recommend Mr.Appliance. Would give 10 stars if I could!

Response from Owner

Thank you for your amazing review! 🌟 We're thrilled to hear that you had such a positive experience with Mr. Appliance and that Alex provided prompt, professional service. It’s wonderful to know he quickly assessed the issue and got your washer back in working order. Your kind words and 10-star praise mean the world to us! 😊 We truly appreciate your recommendation and look forward to assisting you again in the future. Thanks for choosing us!

Patricia McElroy
Patricia McElroy via Google

First of all, Mr appliance and mentor was very kind and efficient when setting up this appointment. Prior to Jeff, the technician arriving they texted me with his information as well as a photo of him so that I could confirm that the gentleman at my door was who he said he was. Jeff came evaluated the problem with our dryer, went out to his van to touch base with his company was back in within 15 minutes. He installed the new part in our dryer is as good as new. Couldn't be happier with Mr appliance or with our technician Jeff. Thank you very much

Response from Owner

Thank you for sharing your wonderful experience! 😊 We're delighted to hear that our team made scheduling easy and provided clear communication with the technician’s details for your peace of mind. It’s great to know that Jeff quickly diagnosed the issue, installed the new part efficiently, and got your dryer working like new again. Your kind words mean a lot to us, and we truly appreciate your trust and support. Thanks for choosing Mr. Appliance! 🌟

Jill Pierce
Jill Pierce via Google

Response from Owner

Thank you for your 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and are glad you had a great experience. If you ever need us again, we're here to help. Thanks for choosing us! 😊

Deb Quinn
Deb Quinn via Google

Everything went very smooth. Alex is very informative and very professional. Thank you very much.

Response from Owner

Deb - Thank you for your kind words! We're happy to hear that everything went smoothly and that Alex provided informative and professional service. We truly appreciate your feedback and look forward to assisting you again in the future. Thanks for choosing us! 😊

Anthony Yanulaitis
Anthony Yanulaitis via Google

Response from Owner

Anthony - Thank you for your 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and are glad you had a great experience. If you ever need us again, we're here to help. Thanks for choosing Mr. Appliance! 😊

Michael Baird
Michael Baird via Google

Response from Owner

Michael - Thank you for your 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and are glad you had a great experience. If you ever need us again, we're here to help. Thanks for choosing Mr. Appliance! 😊

Daniele R
Daniele R via Google

Great experience all around. Scheduling was easy, text notification was received, arrival window was accurate, and all issues were addressed. Alex was courteous, professional, and knowledgeable. Thank you!!

Response from Owner

Daniele - Thank you for your wonderful feedback! We're so glad to hear that scheduling was easy, communication was smooth, and Alex provided courteous, professional, and knowledgeable service. We truly appreciate your kind words and look forward to assisting you again in the future. Thanks for choosing us! 😊

JOEY RIVERA
JOEY RIVERA via Google

Alex was awesome from start to finish. Mr Appliance business was always in touch with me. Worked with my work schedule to fix my refrigerator. Thank you. I highly recommend this business. Thank you everyone involved.

Response from Owner

Joey - Thank you for your kind words! We're thrilled to hear that Alex provided awesome service from start to finish and that our team kept you informed while working around your schedule. Your recommendation means a lot to us, and we truly appreciate your trust. If you ever need us again, we're happy to help. Thanks for choosing Mr. Appliance! 😊

Allison Dimoff
Allison Dimoff via Google

Sushma Mehta
Sushma Mehta via Google

Stud Gerbil
Stud Gerbil via Google

Very professional and personable.

Response from Owner

Thank you for taking the time to leave a review. We are pleased to hear that you found our service to be professional and personable. It is our goal to provide excellent service to all of our customers.

Peggy Miller
Peggy Miller via Google

I prayed that morning that whoever came that first time would solve my problem and HE DID. Alex was so easy to talk to. I truly appreciate him and your company. Thank you SO MUCH.

Response from Owner

Peggy - Thank you for sharing such heartfelt feedback! We’re so glad to hear that Alex was able to solve your problem and that he made the experience easy and comforting for you. It means a lot to us to know we could be a part of answering your prayers that day. We truly appreciate your trust in Alex and our company, and we’re here anytime you need us. Thank you again!

Jeff Heltzel
Jeff Heltzel via Google

Response from Owner

Jeff - thank you for taking the time to review our service. We greatly appreciate your trust and business.

Leslie Cloc
Leslie Cloc via Google

They were prompt, helped me getting through the mess the insurance company was making for me and explained everything from start to finish and went out of the way to get me done a day early. Alex was wonderful with all his help and appreciated getting a knowledgeable young man and so helpful.

Response from Owner

Leslie - Thank you for your kind words! We're so glad to hear that Alex went above and beyond to help you navigate the situation with your insurance company and complete the job ahead of schedule. Providing clear explanations and exceptional service is what we strive for, and it’s wonderful to know Alex delivered on that. We truly appreciate your feedback and look forward to assisting you again in the future. Thanks for choosing us!

karen Carpenter
karen Carpenter via Google

We called Mr appliance about orour dishwasher. Alex came out the next day. He was prompt, polite and very knowledgeable. He diagnosed the problem, had to order the part, came back the next day and had the dishwasher fixed in no time. Would recommend Mr Appliance and Alex. We would use again.

Response from Owner

Karen - Thank you for sharing your positive experience! We're delighted to hear that Alex provided prompt, polite, and knowledgeable service while fixing your dishwasher. It's great to know he quickly diagnosed the problem and resolved it efficiently. We truly appreciate your recommendation and look forward to assisting you again in the future. Thanks for choosing Mr. Appliance!

Rolling Green Golf Club Metz
Rolling Green Golf Club Metz via Google

Steve Hatszegi
Steve Hatszegi via Google

Brian was our technician. He did an awesome job!

Response from Owner

Thank you for your kind words! We're thrilled to hear that Brian did an awesome job. Your satisfaction is our top priority, and we’re glad he provided you with excellent service. If you need any further assistance, please don't hesitate to reach out. Thanks for choosing us!

Kathlyn Sherwood
Kathlyn Sherwood via Google

Too early, just ordered the part. The gentleman was very nice.

Vaughn Bayer
Vaughn Bayer via Google

Marie Morocco
Marie Morocco via Google

Tech was very friendly and knowledgeable

Total number of 5 star reviews :309

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